We want you to be delighted with your order, but occasionally you may need to return an item for a full refund.
In the event you need to return an item please contact our Customer Care team on 01223 225555 between 8 am and 5.30 pm Monday to Friday and we will be only too happy to help.
For unwanted items, these need to be returned to us within 14 days.
Printer cartridges must be unopened in their original packaging.
Perishable products such as food, tea, coffee etc unfortunately cannot be returned.
Damaged Goods / Shortages / Picking Errors